Terms & Conditions
Privacy & Security
Terms & Conditions
Agreement between User and https://corsaguitars.com
Welcome to https://corsaguitars.com. The https://corsaguitars.com website (the “Site”) is comprised of various web pages operated by LOS Corsa LLC d/b/a CORSA GUITARS (“CORSA GUITARS”). https://corsaguitars.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://corsaguitars.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://corsaguitars.com is an E-Commerce Site, engaged in the sale of electric guitars and related products from worldwide and domestic sources.
Visiting https://corsaguitars.com or sending emails to CORSA GUITARS constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that CORSA GUITARS is not responsible for third party access to your account that results from theft or misappropriation of your account. CORSA GUITARS and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
CORSA GUITARS does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://corsaguitars.com only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
https://corsaguitars.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of CORSA GUITARS and CORSA GUITARS is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. CORSA GUITARS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CORSA GUITARS of the site or any association with its operators.
Certain services made available via https://corsaguitars.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://corsaguitars.com domain, you hereby acknowledge and consent that CORSA GUITARS may share such information and data with any third party with whom CORSA GUITARS has a contractual relationship to provide the requested product, service or functionality on behalf of https://corsaguitars.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of CORSA GUITARS or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. CORSA GUITARS content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of CORSA GUITARS and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of CORSA GUITARS or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
CORSA GUITARS has no obligation to monitor the Communication Services. However, CORSA GUITARS reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. CORSA GUITARS reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
CORSA GUITARS reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in CORSA GUITARS’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. CORSA GUITARS does not control or endorse the content, messages or information found in any Communication Service and, therefore, CORSA GUITARS specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized CORSA GUITARS spokespersons, and their views do not necessarily reflect those of CORSA GUITARS.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to https://corsaguitars.com or Posted on Any CORSA GUITARS Web Page
CORSA GUITARS does not claim ownership of the materials you provide to https://corsaguitars.com (including feedback and suggestions) or post, upload, input or submit to any CORSA GUITARS Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting CORSA GUITARS, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. CORSA GUITARS is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in CORSA GUITARS’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by CORSA GUITARS from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the CORSA GUITARS Content accessed through https://corsaguitars.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless CORSA GUITARS, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. CORSA GUITARS reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with CORSA GUITARS in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and CORSA GUITARS agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LOS CORSA LLC D/B/A CORSA GUITARS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
LOS CORSA LLC D/B/A CORSA GUITARS AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LOS CORSA LLC D/B/A CORSA GUITARS AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
CORSA GUITARS reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Pennsylvania and you hereby consent to the exclusive jurisdiction and venue of courts in Pennsylvania in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and CORSA GUITARS as a result of this agreement or use of the Site. CORSA GUITARS’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of CORSA GUITARS’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by CORSA GUITARS with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and CORSA GUITARS with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and CORSA GUITARS with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
CORSA GUITARS reserves the right, in its sole discretion, to change the Terms under which https://corsaguitars.com is offered. The most current version of the Terms will supersede all previous versions. CORSA GUITARS encourages you to periodically review the Terms to stay informed of our updates.
CORSA GUITARS welcomes your questions or comments regarding the Terms:
LOS Corsa LLC d/b/a CORSA GUITARS
3620 W Chew St
Allentown, Pennsylvania 18104
Effective as of September 15, 2018
Privacy & Security
We Take Your Privacy & Security Seriously!
What information do we collect?
We collect information from you when you register on our Site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our Site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our Site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other Site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private financial information (i.e., credit card number) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at anytime by logging into their “My Account” area and editing their personal information.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on January 15, 2019
How We Ship
- We ship exclusively with USPS, both domestic and internationally, using a system that provides real time rates based upon the total weight of the order and destination. USPS is closed for all federal U.S. holidays and no shipping will occur on such days.
- Priority Mail and Priority Mail Express services are offered during checkout.
- We require that an adult signs for the shipment upon delivery. If you desire to have your shipment sent without requiring a signature, you must specifically request, in writing (via email), that we ship “no signature required,” and that you accept full responsibility in the event the package is lost or stolen from the delivery address. This option is only available for U.S. shipments.
Domestic and International Shipping
- We ship to the United States and all its territories (including APO/FPO), and most other countries throughout the world.
- For U.S. shipments, Priority Mail is guaranteed 2-3 day delivery; Priority Mail Express is guaranteed 1-2 day delivery. These guarantees are given by USPS, not by Corsa Guitars, and Corsa Guitars is not responsible if USPS fails to deliver in the promised timeframe.
- For International shipments, Priority Mail is quoted as 6 days for delivery, and Priority Mail Express is quoted as 3-5 day delivery. However, these quotes are often unreliable because of delays that may be encountered in your country’s customs service and/or local postal service. Tracking is sometimes unreliable as well, because the package’s bar code must be scanned for tracking to be updated. If your customs service or postal service fails to scan the package, the USPS tracking system will not be updated. Generally, international shipments are delivered in a reasonable amount of time, but we have had instances where actual delivery has exceeded one month. Corsa Guitars will not assume responsibility for any international shipment once it is clear from the tracking information that the package has left the United States, nor can we contact USPS on your behalf before at least one month has passed since the date the shipment left the United States. Please bear these conditions in mind if you are an international customer, and, by placing an order with Corsa Guitars, you are accepting these conditions. Please note that any additional taxes and duties charged upon delivery are the responsibility of the purchaser. If you wish to seek a refund for these amounts, please see your government website for more details.
We realize the frustration of not receiving an order in a timely fashion. Delays do occur and virtually all packages do get delivered, even if later than expected. We are happy to assist in trying to locate any late or lost packages. However, we do need to rely on the tracking information provided by USPS and filing a claim with them never provides immediate answers, and often no information is forthcoming for quite some time.
One very worrisome situation is when the tracking says a package has been delivered, but the recipient claims not to have received the package. This is why we insist upon having an adult sign for the delivery. If you opt out of adult signature delivery, you must assume all responsibility in the event the package is delivered to someone else and is not recoverable.
We have found that trying to file a claim under these conditions is not possible. Once a package is declared “delivered,” USPS is of no real help in finding the package. However, there actually is some hope, which we discovered because we encountered a “delivered” item ourselves, which we did not actually receive. Our postal carrier told us that the last tracking scan where the package was delivered has GPS coordinates attached to it. This is something we were never told when contacting USPS directly. Our carrier was able to see exactly where the package was delivered, retrieve it, and then deliver it to us. If you see by the tracking information that your package has been “delivered,” but you have not received it, we urge you to contact your postal carrier and have him/her check the GPS coordinates. NOTE: This applies to U.S. deliveries only. We are not aware of this being an option available outside the U.S.
You either Love it or Return it
Returns & Refunds
- If you’re not happy with your Corsa Guitar for any reason, you have seven (7) days from the date of receipt receipt to decide whether you “love it or return it.” A refund will be given for the full purchase amount, less shipping charges, upon receipt of the return.
- No guitar leaves us without performing perfectly. If your guitar arrives and is not playing perfectly, this is most likely due to a change in the neck relief, as moving from one type of climate to another can have this effect. This is not a “defect” and can usually be easily corrected by adjusting the truss rod. If this is something you cannot do yourself, we will accept a return, either for a refund or to make the adjustment and return the guitar to you. If an adjustment is desired, you will be responsible for the shipping charges both ways.
- You may also elect to have a truss rod adjustment performed by a competent local repair technician, rather than incurring the time and extra shipping expense to have us make the adjustment. We would reimburse you for this adjustment, provided you tell us in advance what the charge will be and only if we agree with the charges. If we feel the charge is excessive, we will tell you how much of the charge we will reimburse you for. If you do not agree with our assessment, you are still welcome to return the guitar for a full refund, or to have us make the adjustment.
- Please fill out and submit our Return Request Form, either for a refund or request for repair or adjustment.